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Talent Blueprint: Attracting and Retaining Top Talent - Webinar

Includes a Live Web Event on 09/02/2026 at 12:00 PM (CDT)

Live Webinar
September 2, 2026
12:00 CST
60 Minutes
1 CEU

Staff shortages, burnout, and rising patient demand have made hiring and retention one of the most critical challenges facing medical practices today. This masterclass provides practice owners, managers, and healthcare HR professionals with a practical, step-by-step framework to attract top-tier clinical and administrative talent and keep them long-term.

Learning Objectives:
• Learn how to write culture-first job ads and deploy rapid screening funnels to reduce time-to-hire down to 72 hours. 
• Learn to build structured 90-day onboarding roadmaps and internal career tiers to eliminate staff stagnation
• Learn how to identify and transition out toxic staff members to safeguard clinic culture and revenue

Alicia Anderson, BS, AAS

Alicia Anderson, BS, AAS (Moderator)

Consultant

KZA

Alicia Anderson’s healthcare career spans over 25 years and includes decades of managing and accessing health systems, equity platforms (MSO), and private physician practices. Alicia specializes in operational development through practice management, service line strategic planning, partnership development, business planning, organizational design, and financial profit and operational efficiencies.  Alicia has led collaborative efforts with healthcare partners on strategic and operational issues, providing oversight and guidance to departmental operations, including Human Resources, Credentialing, and Compliance. 

With a depth of experience in Dermatology, Plastic Surgery and Family Practice services, Alicia has created more than 25 service line strategic plans. She has presented on Practice Management and Operational Efficiency at national conferences, including the Association of Dermatology Administrators and Managers and Dermatology Managers Association, and has received the Practice Manager of the Year Award from ADAM and the Momentum Award from Modernizing Medicine.  Alicia serves on the Advisory Board for Care Credit and is a member of the Association of Dermatology Administrators and Managers. Alicia holds a Bachelor of Social Science degree from the University of North Texas and an Associate of Applied Science degree from North Central Texas College.

Christine Banks, RHIA, CPC, CPCO

Christine Banks, RHIA, CPC, CPCO (Moderator)

Consultant

KZA

Christine Banks has more than 32 years of experience in health information management, including four years in coding education and quality assurance and 26 years of surgical coding experience in orthopedic surgery, having worked at the Orthopedic practice of Massachusetts General Hospital in Boston prior to joining the KZA team.

Christine is a highly sought-after and nationally recognized speaker for prominent associations such as the Orthopedic Trauma Association (OTA), the American Society for Surgery of the Hand (ASSH), and the American Academy of Orthopaedic Surgeons (AAOS). 

Read more about Christine HERE.

AAPC Accreditation

This program meets AAPC guidelines for 1  CEUs in Core B, CPCO and CPPM. Please note: Core B can comprise no more than 33% (1/3) of the total Core continuing education units.

Accreditation expiration date: 7/30/2027

Important Note: Please be sure to complete the course before the CEU expiration date if you plan to obtain CEU credits.

Course Access and Expiration

You have 30 days to complete a course from the day you first access the content. After 30 days your access will expire. 

Should you have questions, please contact us at education@kzanow.com

All cancellations and transfer requests will adhere to the KZA Cancellation and Refund Policy.

Please email at education@kzanow.com to submit your transfer or cancellation request after reviewing the policy above.

Need to register multiple attendees? Click HERE for information. If you have any questions or need additional assistance, email education@kzanow.com or call 312-642-8310.

Thank you!

KZA

Key:

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Talent Blueprint: Attracting andd Retaining Top Talent - Webinar
09/02/2026 at 12:00 PM (CDT)  |  60 minutes  |  Attendance Required
09/02/2026 at 12:00 PM (CDT)  |  60 minutes  |  Attendance Required
Post-Course Evaluation
7 Questions
Certificate
1.00 CEU credit  |  Certificate available
1.00 CEU credit  |  Certificate available
Course Title - Slides
Open to download resource.
Open to download resource. Slides