Live one-hour Webinar!
December 16th, 2026
Start time: 12:00 pm CST
AAPC has approved this course for 1.0 CEUs. Note: CEU expires on 12/30/2027.

This comprehensive course provides medical coders, billers, compliance professionals, and healthcare administrators with an in-depth understanding of the changes to the CPT code set effective January 1, 2027. This course ensures participants are fully prepared for the implementation of these critical updates.

Learning Objectives
1. Navigate Revised Surgical Descriptions and Deleted Codes
2. Determine documentation improvement areas required for new 2027 codes
3. Recognize specific clinical elements that must be documented to support code selection
4. Identify RVU (Relative Value Unit) changes for updated codes

Target Audience
• Certified professional coders (CPC, CCS, CCS-P, RHIA, RHIT)
• Medical billers and revenue cycle specialists
• Compliance officers and internal auditors
• Practice managers and administrators
• Clinical documentation improvement specialists
• Physicians and advanced practice providers
• Health information management professionals
• Coding educators and trainers
• Revenue integrity analysts
• Healthcare consultants

AAPC Accreditation

This program meets AAPC guidelines for 1.0 CEUs. Can be split between Core A and all specialties except CIRCC for continuing education units.

Accreditation expiration date: 12/30/2027

Important Note: Please be sure to complete the course before the CEU expiration date if you plan to obtain CEU credits.

Course Access and Expiration

You have 30 days to complete a course from the day you first access the content. After 30 days your access will expire. 

Should you have questions, please contact us at [email protected]

All cancellations and transfer requests will adhere to the KZA Cancellation and Refund Policy.

Please email at [email protected] to submit your transfer or cancellation request after reviewing the policy above.

Need to register multiple attendees? Click HERE for information. If you have any questions or need additional assistance, email [email protected] or call 312-642-8310.

Thank you!

KZA

Live Webinar!
December 11, 2026
8:00 am - 3:30 pm CST

Staying current with accurate, high quality coding has never been more essential—and the 2026 Otolaryngology Surgical Procedure Coding Course is your opportunity to stay ahead of the curve. This intensive, fast paced program distills the most critical updates and best practices in Otolaryngology coding into one power packed day designed to elevate your accuracy, confidence, and productivity.
This year’s agenda delivers everything you need to code and document with precision for 2026 and beyond. You’ll learn why documentation is just as important as the codes you choose and how strategic improvements to your notes can help capture every dollar of legitimate reimbursement. We’ll walk you through the proper use of surgical payment modifiers, giving you the tools to optimize payment, minimize denials, and strengthen appeals.
You’ll also receive deep, clinically grounded instruction across key specialty areas—including Otology, Rhinology, Laryngology, Facial plastics, Complex repairs, ATTs, flaps, grafts, and Head and Neck procedures—ensuring you can confidently navigate even the most challenging coding scenarios.
Rich with real-world clinical examples, the course includes a comprehensive, practical workbook that will quickly become your go-to reference long after the session ends.

Join us for a transformative day that sharpens your skills, strengthens your documentation, and equips you with the strategies you need for coding success in 2026.

Learning Objectives
As a result of attending this course, participants will be able to…
• Use surgery coding that meets CPT rules and government regulations for commonly performed procedures.
• Integrate ENT subspecialty coding principles in otology/neurotology, rhinology, laryngology, facial plastics, and head and neck procedures
• Correctly code common Otolaryngology surgical procedures
• Recognize the impact of modifiers on global periods and reimbursement 
• Accurately apply modifiers when they are required and understand their impact on reimbursement

Note: Times and agenda subject to change. Some courses run concurrently - please note the date and time before registering. 

AAPC Accreditation

This program meets AAPC guidelines for 6.5 CEUs. Can be split between Core A, CANPC, CASCC, CENTC, CDEO, CDEI, CPMS, CPCO and CPMA for continuing education units.

Accreditation expiration date: August 30, 2027

Important Note: Please be sure to complete the course before the CEU expiration date if you plan to obtain CEU credits.

Course Access and Expiration

You have 30 days to complete a course from the day you first access the content. After 30 days your access will expire. 

Should you have questions, please contact us at [email protected]

All cancellations and transfer requests will adhere to the KZA Cancellation and Refund Policy.

Please email at [email protected] to submit your transfer or cancellation request after reviewing the policy above.

Need to register multiple attendees? Click HERE for information. If you have any questions or need additional assistance, email [email protected] or call 312-642-8310.

Thank you!

KZA

Live Webinar!
December 10th
12:30 pm - 4:30 pm CST

This training program is designed to provide healthcare professionals, coders, and billing specialists with comprehensive knowledge and practical skills for accurately coding Ear, Nose, and Throat (ENT) diagnoses using ICD-10-CM. Participants will learn the structure and conventions of ICD-10-CM, explore ENT-specific chapters and code ranges, and apply official coding guidelines to real-world scenarios.

• Understand ICD-10-CM Structure for ENT
o Explain the format and organization of ICD-10-CM codes.
o Identify chapters and code ranges relevant to ENT (e.g., H60–H95 for ear disorders, J00–J99 for respiratory system).

• Apply Coding Guidelines
o Interpret official ICD-10-CM guidelines for ENT conditions.
o Differentiate between primary and secondary diagnoses in ENT cases.

• Accurately Code Common ENT Diagnoses

• Use Laterality and Specificity
o Apply laterality (right, left, bilateral) and episode of care (initial, subsequent, sequela) in ENT coding.
o Recognize when additional characters are required for specificity.

• Documentation Requirements
o Understand key documentation elements needed for accurate ENT coding (e.g., site, severity, chronicity, cause).

• Apply Coding to Real-World Scenarios
o Practice coding using case studies involving ENT diagnoses and procedures.

Note: Times and agenda subject to change. Some courses run concurrently - please note the date and time before registering. 

AAPC Accreditation

This program meets AAPC guidelines for 4.0 CEUs. Can be split between Core A, CANPC, CASCC, CENTC, CDEO, CDEI, CPMS, CPCO and CPMA for continuing education units.

Accreditation expiration date: August 30, 2027

Important Note: Please be sure to complete the course before the CEU expiration date if you plan to obtain CEU credits.

Course Access and Expiration

You have 30 days to complete a course from the day you first access the content. After 30 days your access will expire. 

Should you have questions, please contact us at [email protected]

All cancellations and transfer requests will adhere to the KZA Cancellation and Refund Policy.

Please email at [email protected] to submit your transfer or cancellation request after reviewing the policy above.

Need to register multiple attendees? Click HERE for information. If you have any questions or need additional assistance, email [email protected] or call 312-642-8310.

Thank you!

KZA

Live Webinar!
December 10th
8:00 am - 12:00 pm CST

This course provides otolaryngology professionals with a comprehensive understanding of Evaluation and Management (E/M) coding and documentation requirements. Participants will learn how to accurately select E/M service levels based on current guidelines, including history, examination, and medical decision-making components. The course emphasizes compliance with E/M documentation, proper use of time-based coding, and strategies to avoid common coding errors. Through practical examples and case scenarios specific to otolaryngology, attendees will gain the skills needed to receive accurate reimbursement, maintain regulatory compliance, and improve documentation efficiency in clinical practice.

Learning Objectives

As a result of attending this course, participants will be able to…
• Review E/M Modifiers including Modifier 24, 25 and 57
• Identify key requirements for “incident to”, direct, and shared/split billing non-physician practitioners (NPPs)
• Build upon previous knowledge of the E/M guidelines for Medical Decision Making and Time
• Review Medical-Decision Making (MDM) elements - Problems Addressed, Data, and Risk (aka Medical Decision-Making elements) and Time that apply in all settings

Note: Times and agenda subject to change. Some courses run concurrently - please note the date and time before registering. 

AAPC Accreditation

This program meets AAPC guidelines for 4.0 CEUs. Can be split between Core A, CANPC, CASCC, CEMC, CIMC, CPEDC, CENTC, CDEO, CDEI, CPMS, CPCO and CPMA for continuing education units.

Accreditation expiration date: August 30, 2027

Important Note: Please be sure to complete the course before the CEU expiration date if you plan to obtain CEU credits.

Course Access and Expiration

You have 30 days to complete a course from the day you first access the content. After 30 days your access will expire. 

Should you have questions, please contact us at [email protected]

All cancellations and transfer requests will adhere to the KZA Cancellation and Refund Policy.

Please email at [email protected] to submit your transfer or cancellation request after reviewing the policy above.

Need to register multiple attendees? Click HERE for information. If you have any questions or need additional assistance, email [email protected] or call 312-642-8310.

Thank you!

KZA

Live Webinar
November 18th
12:00 CT
NOTE: This course is not accredited

What do the latest Medicare payment policies mean for your organization? Join us as we decode the Medicare Physician Fee Schedule Final Rule and explore the changes that matter most to coding, billing, compliance, and physician practice operations. Learn about reimbursement updates, documentation expectations, emerging services, and practical steps to ensure readiness for the year ahead.

Learning Objectives: 

• Identify key changes within the Medicare Physician Fee Schedule Final Rule.
• Evaluate the impact of payment and policy updates on coding and reimbursement.
• Recognize compliance and documentation considerations associated with new and revised services.
• Develop implementation strategies to support operational and financial success.

Course Access and Expiration

You have 30 days to complete a course from the day you first access the content. After 30 days your access will expire. 

Should you have questions, please contact us at [email protected]

All cancellations and transfer requests will adhere to the KZA Cancellation and Refund Policy.

Please email at [email protected] to submit your transfer or cancellation request after reviewing the policy above.

Need to register multiple attendees? Click HERE for information. If you have any questions or need additional assistance, email [email protected] or call 312-642-8310.

Thank you!

KZA

Every medical practice—regardless of size, specialty, or ownership—faces operational challenges that impact patient access, provider satisfaction, financial performance, and overall efficiency. Inefficient workflows, unclear roles, bottlenecks, and repetitive rework cost practices time, money, and morale. This one hour webinar introduces practical, actionable strategies for process improvement in a medical practice environment. Participants will learn foundational concepts such as workflow mapping, waste identification, root cause analysis, and standard work design. Real-world examples illuminate how small operational changes can yield significant improvements in patient throughput, revenue cycle performance, staff productivity, and patient satisfaction.

Learning Objectives:
1. Understand the Fundamentals of Process Improvement
2. Identify Operations Problems Using Root Cause Tools
3. Analyze and Redesign Clinical and Administrative Workflows
4. Understanding Standardization and Plan for Sustainability
5. Engage Physicians and Staff in Improvement Efforts
6. Establish Metrics to Measure Success
7. Develop an Action Plan

Target Audience:
Designed for practice administrators, clinical leaders, physicians, advanced practice clinicians, and emerging healthcare managers. 

Note: This is a recording of a live webinar. This course is not accredited. 

Course Access and Expiration

You have 30 days to complete a course from the day you first access the content. After 30 days your access will expire. 

Should you have questions, please contact us at [email protected]

All cancellations and transfer requests will adhere to the KZA Cancellation and Refund Policy.

Please email at [email protected] to submit your transfer or cancellation request after reviewing the policy above.

Need to register multiple attendees? Click HERE for information. If you have any questions or need additional assistance, email [email protected] or call 312-642-8310.

Thank you!

KZA

60 minutes
$59

Note: this webinar is not accredited

Understanding how your practice is performing requires more than reviewing reports—it requires knowing which metrics matter most. This webinar provides an overview of key performance indicators used to evaluate the financial, operational, and clinical health of a medical practice. Participants will learn how to assess performance, recognize warning signs, and use data to guide informed decisions and continuous improvement.

Learning Objectives:

By the end of this webinar, participants will be able to:
• Identify the most important key performance indicators (KPIs) for measuring medical practice health
• Understand how to interpret operational, clinical, and financial metrics
• Use KPI data to identify trends, gaps, and opportunities for improvement

Who Should Attend:

• Physicians and practice owners
• Practice administrators and office managers
• Operations and revenue cycle leaders
• Clinical supervisors and department leads
• Finance, quality, and compliance staff

Course Access and Expiration

You have 30 days to complete a course from the day you first access the content. After 30 days your access will expire. 

Should you have questions, please contact us at [email protected]

All cancellations and transfer requests will adhere to the KZA Cancellation and Refund Policy.

Please email at [email protected] to submit your transfer or cancellation request after reviewing the policy above.

Need to register multiple attendees? Click HERE for information. If you have any questions or need additional assistance, email [email protected] or call 312-642-8310.

Thank you!

KZA

$99
60 minutes
1 CEU

This course provides an in-depth review of critical care coding guidelines, documentation requirements, and reimbursement considerations for healthcare professionals. It focuses on accurate coding of critical care services using CPT®, ICD-10-CM, and applicable regulatory standards. Participants will learn how to distinguish critical care from other evaluation and management (E/M) services, apply time-based coding rules, and ensure compliant documentation that supports medical necessity and appropriate reimbursement.
The course emphasizes real-world scenarios, common coding challenges, and audit risk areas to strengthen coding accuracy and compliance. It is designed for medical coders, auditors, clinical documentation specialists, and providers involved in critical care services.

Learning Objectives
By the end of this course, participants will be able to:
• Define critical care services and identify the criteria that distinguish them from other E/M services
• Describe the clinical conditions and treatment intensity that meet critical care thresholds
• Understand the role of medical necessity in critical care coding
• Correctly assign CPT codes for critical care services
• Apply time-based coding rules, including aggregation of time and split/shared services
• Differentiate between separately billable procedures and bundled services
• Identify required documentation elements to support critical care billing
• Evaluate provider documentation for completeness, specificity, and compliance
• Recognize common documentation deficiencies and how to correct them

Reminder: You have 30 days to complete the course from the day you register. 

AAPC Accreditation

This program meets AAPC guidelines for 1.0 CEUs. Can be split between Core A, CANPC, CEDC, CIC, CPEDC, CDEO, CDEI, CPMS, CPCO and CPMA for continuing education units.

Accreditation expiration date: 9/30/2027

Important Note: Please be sure to complete the course before the CEU expiration date if you plan to obtain CEU credits.

Course Access and Expiration

You have 30 days to complete a course from the day you register. After 30 days your access will expire. 

Should you have questions, please contact us at [email protected]

All cancellations and transfer requests will adhere to the KZA Cancellation and Refund Policy.

Please email at [email protected] to submit your transfer or cancellation request after reviewing the policy above.

Need to register multiple attendees? Click HERE for information. If you have any questions or need additional assistance, email [email protected] or call 312-642-8310.

Thank you!

KZA

Revenue Cycle Management (RCM) plays a critical role in the financial health of a medical practice. This webinar will review best practices across the revenue cycle, from patient registration and coding to billing, collections, and reporting. Attendees will learn how to identify gaps, leverage key performance data, and implement strategies that improve efficiency, compliance, and revenue outcomes.

Learning Objectives:

By the end of this webinar, participants will be able to:
• Understand the key components of effective revenue cycle management in a medical practice
• Identify essential revenue cycle reports and metrics that impact cash flow and reimbursement
• Apply best practices to reduce denials, improve collections, and optimize financial performance

Who Should Attend:

• Medical practice owners and physicians
• Practice administrators and office managers
• Billing and coding professionals
• Revenue cycle and finance staff
• Compliance and operations leaders within medical practices

AAPC Accreditation

This program meets AAPC guidelines for 1.0 CEUs. Can be split between Core A, CPCO and CPMA for continuing education units.

Accreditation expiration date: 9/30/2027

Important Note: Please be sure to complete the course before the CEU expiration date if you plan to obtain CEU credits.

Course Access and Expiration

You have 30 days to complete a course from the day you first access the content. After 30 days your access will expire. 

Should you have questions, please contact us at [email protected]

All cancellations and transfer requests will adhere to the KZA Cancellation and Refund Policy.

Please email at [email protected] to submit your transfer or cancellation request after reviewing the policy above.

Need to register multiple attendees? Click HERE for information. If you have any questions or need additional assistance, email [email protected] or call 312-642-8310.

Thank you!

KZA

60 Minutes
AAPC approved for 1 CEU
CEU expires 9/30/2027

Participants will explore the CPT fundamentals for modifier 22, the exceptional cases that justify its use, and the critical coding situations where it’s a strict no-go — including E/M and anesthesia services, add-on codes, facility claims, and procedures outside a 0-, 10-, or 90-day global period. Special focus is given to leveraging the CMS Physician Work Time file, as payers do, along with best practices for documentation, cover letter content, and justifying the increased percentage.

The course wraps up with 10 real-world operative note case studies from orthopedics, general surgery, vascular surgery, and neurosurgery. Each case is analyzed to determine if the modifier is supported, with clear explanations of the coding reasoning. Participants will leave equipped to identify true added complexity from routine variation, craft compelling appeal packages that withstand scrutiny, and advise surgeons on when administrative effort is justified for maximum impact.

Learning Objectives
Upon completion of this course, participants will be able to:
• Classify the CPT definition of modifier 22 to distinguish substantially increased procedural work from routine case-to-case variation.
• Analyze operative note documentation against the CMS Physician Work Time file to determine whether reported operative time supports a modifier 22 request.
• Evaluate whether a more specific CPT code describes the work performed before appending modifier 22.
• Formulate an appeal strategy for denied modifier 22 claims, weighing expected reimbursement against administrative cost and payment delay.

Reminder: You have 30 days to complete the course from the day you register. 

AAPC Accreditation

This program meets AAPC guidelines for 1.0 CEUs. Can be split between Core A and all specialties except CIRCC for continuing education units.

Accreditation expiration date: 9/30/2027

Important Note: Please be sure to complete the course before the CEU expiration date if you plan to obtain CEU credits.

Course Access and Expiration

You have 30 days to complete a course from the day you register. After 30 days your access will expire. 

Should you have questions, please contact us at [email protected]

All cancellations and transfer requests will adhere to the KZA Cancellation and Refund Policy.

Please email at [email protected] to submit your transfer or cancellation request after reviewing the policy above.

Need to register multiple attendees? Click HERE for information. If you have any questions or need additional assistance, email [email protected] or call 312-642-8310.

Thank you!

KZA