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Includes a Live Web Event on 12/16/2026 at 12:00 PM (CST)
$119 | This comprehensive course provides medical coders, billers, compliance professionals, and healthcare administrators with an in-depth understanding of the changes to the CPT code set effective January 1, 2027. This course ensures participants are fully prepared for the implementation of these critical updates.
Live one-hour Webinar!
December 16th, 2026
Start time: 12:00 pm CST
AAPC has approved this course for 1.0 CEUs. Note: CEU expires on 12/30/2027.This comprehensive course provides medical coders, billers, compliance professionals, and healthcare administrators with an in-depth understanding of the changes to the CPT code set effective January 1, 2027. This course ensures participants are fully prepared for the implementation of these critical updates.
Learning Objectives
1. Navigate Revised Surgical Descriptions and Deleted Codes
2. Determine documentation improvement areas required for new 2027 codes
3. Recognize specific clinical elements that must be documented to support code selection
4. Identify RVU (Relative Value Unit) changes for updated codesTarget Audience
• Certified professional coders (CPC, CCS, CCS-P, RHIA, RHIT)
• Medical billers and revenue cycle specialists
• Compliance officers and internal auditors
• Practice managers and administrators
• Clinical documentation improvement specialists
• Physicians and advanced practice providers
• Health information management professionals
• Coding educators and trainers
• Revenue integrity analysts
• Healthcare consultants$i++ ?>Christine Banks, RHIA, CPC, CPCO
Consultant
KZA
Christine Banks has more than 32 years of experience in health information management, including four years in coding education and quality assurance and 26 years of surgical coding experience in orthopedic surgery, having worked at the Orthopedic practice of Massachusetts General Hospital in Boston prior to joining the KZA team.
Christine is a highly sought-after and nationally recognized speaker for prominent associations such as the Orthopedic Trauma Association (OTA), the American Society for Surgery of the Hand (ASSH), and the American Academy of Orthopaedic Surgeons (AAOS).
Read more about Christine HERE.
AAPC Accreditation
This program meets AAPC guidelines for 1.0 CEUs. Can be split between Core A and all specialties except CIRCC for continuing education units.
Accreditation expiration date: 12/30/2027
Important Note: Please be sure to complete the course before the CEU expiration date if you plan to obtain CEU credits.
Course Access and Expiration
You have 30 days to complete a course from the day you first access the content. After 30 days your access will expire.
Should you have questions, please contact us at education@kzanow.com
All cancellations and transfer requests will adhere to the KZA Cancellation and Refund Policy.
Please email at education@kzanow.com to submit your transfer or cancellation request after reviewing the policy above.
Need to register multiple attendees? Click HERE for information. If you have any questions or need additional assistance, email education@kzanow.com or call 312-642-8310.
Thank you!
KZA
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- Other - $119
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Includes a Live Web Event on 11/11/2026 at 12:00 PM (CST)
$119 | Every medical practice—regardless of size, specialty, or ownership—faces operational challenges that impact patient access, provider satisfaction, financial performance, and overall efficiency. Inefficient workflows, unclear roles, bottlenecks, and repetitive rework cost practices time, money, and morale. This one hour webinar introduces practical, actionable strategies for process improvement in a medical practice environment. Participants will learn foundational concepts such as workflow mapping, waste identification, root cause analysis, and standard work design. Real-world examples illuminate how small operational changes can yield significant improvements in patient throughput, revenue cycle performance, staff productivity, and patient satisfaction.
Live one-hour Webinar!
November 11th, 2026
Start time: 12:00 pm CSTEvery medical practice—regardless of size, specialty, or ownership—faces operational challenges that impact patient access, provider satisfaction, financial performance, and overall efficiency. Inefficient workflows, unclear roles, bottlenecks, and repetitive rework cost practices time, money, and morale. This one hour webinar introduces practical, actionable strategies for process improvement in a medical practice environment. Participants will learn foundational concepts such as workflow mapping, waste identification, root cause analysis, and standard work design. Real-world examples illuminate how small operational changes can yield significant improvements in patient throughput, revenue cycle performance, staff productivity, and patient satisfaction.
Learning Objectives:
1. Understand the Fundamentals of Process Improvement
2. Identify Operations Problems Using Root Cause Tools
3. Analyze and Redesign Clinical and Administrative Workflows
4. Understanding Standardization and Plan for Sustainability
5. Engage Physicians and Staff in Improvement Efforts
6. Establish Metrics to Measure Success
7. Develop an Action PlanTarget Audience:
Designed for practice administrators, clinical leaders, physicians, advanced practice clinicians, and emerging healthcare managers.$i++ ?>Matthew Shortt, PA-C, MBA
Consultant
KZA
Matthew Shortt is a respected healthcare leader with extensive experience in musculoskeletal care, clinical operations, and organizational leadership. He has over a decade of clinical practice in orthopedics, including founding and managing a successful private orthopedic practice in Blacksburg, VA. Throughout his career, Matthew has also served as a clinical preceptor and lecturer for multiple physician assistant programs, mentoring future healthcare providers.
In his leadership roles, Matthew has directed operations for large, multi-site healthcare organizations, overseeing hundreds of clinicians and numerous clinical locations. His expertise spans strategic planning, service line development, clinician engagement, and operational optimization. He has also provided consulting services in the medical device industry and served on various hospital committees, driving initiatives to improve quality, efficiency, and patient experience.
A native of Virginia, Matthew earned his undergraduate degree from Virginia Tech, completed his physician assistant studies in 2007, and later earned his MBA from the Carey Business School at Johns Hopkins University.
Course Access and Expiration
You have 30 days to complete a course from the day you first access the content. After 30 days your access will expire.
Should you have questions, please contact us at education@kzanow.com
All cancellations and transfer requests will adhere to the KZA Cancellation and Refund Policy.
Please email at education@kzanow.com to submit your transfer or cancellation request after reviewing the policy above.
Need to register multiple attendees? Click HERE for information. If you have any questions or need additional assistance, email education@kzanow.com or call 312-642-8310.
Thank you!
KZA
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- Other - $119
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Includes a Live Web Event on 10/08/2026 at 12:00 PM (CDT)
$119 |Understanding how your practice is performing requires more than reviewing reports—it requires knowing which metrics matter most. This webinar provides an overview of key performance indicators used to evaluate the financial, operational, and clinical health of a medical practice. Participants will learn how to assess performance, recognize warning signs, and use data to guide informed decisions and continuous improvement.
Live one-hour Webinar!
October 8th, 2026
Start time: 12:00 pm CSTUnderstanding how your practice is performing requires more than reviewing reports—it requires knowing which metrics matter most. This webinar provides an overview of key performance indicators used to evaluate the financial, operational, and clinical health of a medical practice. Participants will learn how to assess performance, recognize warning signs, and use data to guide informed decisions and continuous improvement.
Learning Objectives:
By the end of this webinar, participants will be able to:
• Identify the most important key performance indicators (KPIs) for measuring medical practice health
• Understand how to interpret operational, clinical, and financial metrics
• Use KPI data to identify trends, gaps, and opportunities for improvementWho Should Attend:
• Physicians and practice owners
• Practice administrators and office managers
• Operations and revenue cycle leaders
• Clinical supervisors and department leads
• Finance, quality, and compliance staff$i++ ?>Jennifer Cabrera, PA-C, MSPA, MPH
Consultant and Speaker
KZA
As a board- certified Physician Assistant, Jennifer has spent nearly 20 years in health care, with most of that time in orthopaedics. Her clinical experiences add to her understanding of the importance of solid documentation as well as diagnostic and procedural coding.
Jennifer’s rich background in sports medicine and joint reconstruction includes care for both collegiate and professional athletes, plus serving as first assist on surgeries on a range of orthopedic procedures. She has extensive ASC and hospital experience as a service line manager, case management, and with AAAHC and JCAHO accreditations. In addition, Jennifer has served on the development team for the construction of a new orthopaedic and spine surgical hospital in Los Angeles.
Read more about Jennifer HERE.
Course Access and Expiration
You have 30 days to complete a course from the day you first access the content. After 30 days your access will expire.
Should you have questions, please contact us at education@kzanow.com
All cancellations and transfer requests will adhere to the KZA Cancellation and Refund Policy.
Please email at education@kzanow.com to submit your transfer or cancellation request after reviewing the policy above.
Need to register multiple attendees? Click HERE for information. If you have any questions or need additional assistance, email education@kzanow.com or call 312-642-8310.
Thank you!
KZA
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- KZA User - $119
- Other - $119
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Includes a Live Web Event on 09/23/2026 at 12:00 PM (CDT)
$119 | Coding and auditing professionals, along with providers, often face situations where CPT guidance does not fully address real-world clinical scenarios. These gray areas can create uncertainty, leading to inconsistent code selection, compliance risk, and audit exposure. This webinar offers a structured approach to resolving ambiguity by applying a hierarchy of coding authority, leveraging official resources, and developing internal policies that support defensible decisions. We’ll discuss strategies for collaborating with providers to clarify documentation, review best practices for handling unlisted codes, and explore methods for selecting comparable codes when guidance is limited. Attendees will gain practical tools to standardize processes, reduce variability, and strengthen compliance across their organization, whether you’re documenting, coding, or auditing.
Live one-hour Webinar!
September 23rd, 2026
Start time: 12:00 pm CST
AAPC has approved this course for 1.0 CEUs. Note: CEU expires on 9/30/2027.Coding and auditing professionals, along with providers, often face situations where CPT guidance does not fully address real-world clinical scenarios. These gray areas can create uncertainty, leading to inconsistent code selection, compliance risk, and audit exposure.
This webinar offers a structured approach to resolving ambiguity by applying a hierarchy of coding authority, leveraging official resources, and developing internal policies that support defensible decisions. We’ll discuss strategies for collaborating with providers to clarify documentation, review best practices for handling unlisted codes, and explore methods for selecting comparable codes when guidance is limited. Attendees will gain practical tools to standardize processes, reduce variability, and strengthen compliance across their organization, whether you’re documenting, coding, or auditing.
Learning Objectives:
· Apply a hierarchy of authority to resolve CPT coding ambiguity and conflicts.
· Identify and use official resources such as CPT Assistant, CMS manuals, and NCCI edits to support coding decisions.
· Develop internal policies for recurring gray areas to ensure consistency and compliance.
· Engage providers effectively to clarify documentation and support accurate coding.
· Implement best practices for using unlisted codes and selecting comparable codes for reimbursement.
$i++ ?>Antonia Dietrich, CPC, CPMA, COC
Consultant
KZA
Antonia Dietrich has over a decade of experience in surgical and complex specialty coding. She prides herself on staying a well-rounded multispecialty coder across all surgical disciplines, with a deep passion for otolaryngology, neurosurgery, and skull base surgery cases. Antonia is certified through the American Academy of Professional Coders (AAPC), holding Certified Professional Coder (CPC), Certified Professional Medical Auditor (CPMA), and Certified Outpatient Coder (COC) credentials.
She is known for creating confident coders and auditors, easing concerns for providers, and making complex coding topics easier to understand for both coders and clinicians.
AAPC Accreditation
This program meets AAPC guidelines for 1.0 CEUs. Can be split between Core A and all specialties except CIRCC for continuing education units.
Accreditation expiration date: 9/30/2027
Important Note: Please be sure to complete the course before the CEU expiration date if you plan to obtain CEU credits.
Course Access and Expiration
You have 30 days to complete a course from the day you first access the content. After 30 days your access will expire.
Should you have questions, please contact us at education@kzanow.com
All cancellations and transfer requests will adhere to the KZA Cancellation and Refund Policy.
Please email at education@kzanow.com to submit your transfer or cancellation request after reviewing the policy above.
Need to register multiple attendees? Click HERE for information. If you have any questions or need additional assistance, email education@kzanow.com or call 312-642-8310.
Thank you!
KZA
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- KZA User - $119
- Other - $119
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Includes a Live Web Event on 09/10/2026 at 12:00 PM (CDT)
$119 | Revenue Cycle Management (RCM) plays a critical role in the financial health of a medical practice. This webinar will review best practices across the revenue cycle, from patient registration and coding to billing, collections, and reporting. Attendees will learn how to identify gaps, leverage key performance data, and implement strategies that improve efficiency, compliance, and revenue outcomes.
Live one-hour Webinar!
September 10th, 2026
Start time: 12:00 pm CSTRevenue Cycle Management (RCM) plays a critical role in the financial health of a medical practice. This webinar will review best practices across the revenue cycle, from patient registration and coding to billing, collections, and reporting. Attendees will learn how to identify gaps, leverage key performance data, and implement strategies that improve efficiency, compliance, and revenue outcomes.
Learning Objectives:
By the end of this webinar, participants will be able to:
• Understand the key components of effective revenue cycle management in a medical practice
• Identify essential revenue cycle reports and metrics that impact cash flow and reimbursement
• Apply best practices to reduce denials, improve collections, and optimize financial performanceWho Should Attend:
• Medical practice owners and physicians
• Practice administrators and office managers
• Billing and coding professionals
• Revenue cycle and finance staff
• Compliance and operations leaders within medical practices$i++ ?>Jennifer Cabrera, PA-C, MSPA, MPH
Consultant and Speaker
KZA
As a board- certified Physician Assistant, Jennifer has spent nearly 20 years in health care, with most of that time in orthopaedics. Her clinical experiences add to her understanding of the importance of solid documentation as well as diagnostic and procedural coding.
Jennifer’s rich background in sports medicine and joint reconstruction includes care for both collegiate and professional athletes, plus serving as first assist on surgeries on a range of orthopedic procedures. She has extensive ASC and hospital experience as a service line manager, case management, and with AAAHC and JCAHO accreditations. In addition, Jennifer has served on the development team for the construction of a new orthopaedic and spine surgical hospital in Los Angeles.
Read more about Jennifer HERE.
Course Access and Expiration
You have 30 days to complete a course from the day you first access the content. After 30 days your access will expire.
Should you have questions, please contact us at education@kzanow.com
All cancellations and transfer requests will adhere to the KZA Cancellation and Refund Policy.
Please email at education@kzanow.com to submit your transfer or cancellation request after reviewing the policy above.
Need to register multiple attendees? Click HERE for information. If you have any questions or need additional assistance, email education@kzanow.com or call 312-642-8310.
Thank you!
KZA
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- Other - $119
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Includes a Live Web Event on 08/19/2026 at 12:00 PM (CDT)
$119 | This comprehensive module provides healthcare billing professionals, practice managers, and clinical staff with essential knowledge about Medicare billing requirements for Physician Assistants (PAs), Nurse Practitioners (NPs), and Clinical Nurse Specialists (CNS). The course addresses the three primary billing methodologies recognized by the Centers for Medicare & Medicaid Services (CMS): Incident-to billing, Direct billing, and Split/Shared billing. Participants will learn to distinguish between CMS and American Medical Association (AMA) CPT guidelines, understand place-of-service restrictions, and apply appropriate billing methods based on clinical scenarios. The module emphasizes compliance with Medicare regulations, state scope-of-practice requirements, and proper use of modifiers, particularly the FS modifier for split/shared visits.
Live one-hour Webinar!
August 19th, 2026
Start time: 12:00 pm CST
AAPC has approved this course for 1.0 CEUs. Note: CEU expires on 8/30/2027.This comprehensive module provides healthcare billing professionals, practice managers, and clinical staff with essential knowledge about Medicare billing requirements for Physician Assistants (PAs), Nurse Practitioners (NPs), and Clinical Nurse Specialists (CNS). The course addresses the three primary billing methodologies recognized by the Centers for Medicare & Medicaid Services (CMS): Incident-to billing, Direct billing, and Split/Shared billing.
Learning Objectives:
Upon successful completion of this module, participants will be able to:
- Define and Differentiate APP Billing Methodologies
- Apply Incident-to Billing Requirements
- Implement Direct Billing Protocols
- Execute Split/Shared Billing Correctly
- Select Appropriate Billing Method Based on Clinical Scenarios
Target Audience
• Medical billers and coders
• Practice administrators and managers
• Physician Assistants and Nurse Practitioners
• Clinical Nurse Specialists
• Compliance officers
• Healthcare administrators
• Revenue cycle management staff$i++ ?>Christine Banks, RHIA, CPC, CPCO
Consultant
KZA
Christine Banks has more than 32 years of experience in health information management, including four years in coding education and quality assurance and 26 years of surgical coding experience in orthopedic surgery, having worked at the Orthopedic practice of Massachusetts General Hospital in Boston prior to joining the KZA team.
Christine is a highly sought-after and nationally recognized speaker for prominent associations such as the Orthopedic Trauma Association (OTA), the American Society for Surgery of the Hand (ASSH), and the American Academy of Orthopaedic Surgeons (AAOS).
Read more about Christine HERE.
AAPC Accreditation
This program meets AAPC guidelines for 1.0 CEUs. Can be split Core A and all specialties except CIRCC and CPMS for continuing education units.
Accreditation expiration date: 8/30/2027.
Important Note: Please be sure to complete the course before the CEU expiration date if you plan to obtain CEU credits.
Course Access and Expiration
You have 30 days to complete a course from the day you first access the content. After 30 days your access will expire.
Should you have questions, please contact us at education@kzanow.com
All cancellations and transfer requests will adhere to the KZA Cancellation and Refund Policy.
Please email at education@kzanow.com to submit your transfer or cancellation request after reviewing the policy above.
Need to register multiple attendees? Click HERE for information. If you have any questions or need additional assistance, email education@kzanow.com or call 312-642-8310.
Thank you!
KZA
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Register
- KZA User - $119
- Other - $119
- More Information
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Includes a Live Web Event on 08/13/2026 at 12:00 PM (CDT)
$119 | Effective reporting is essential for understanding practice performance, identifying risks and opportunities, and driving strategic decisions. This webinar will cover reporting best practices, including which reports to run, how often to run them, and why they matter. Participants will gain practical insights into using reports to monitor operations, improve performance, and support organizational goals.
Live one-hour Webinar!
August 13th, 2026
Start time: 12:00 pm CSTEffective reporting is essential for understanding practice performance, identifying risks and opportunities, and driving strategic decisions. This webinar will cover reporting best practices, including which reports to run, how often to run them, and why they matter. Participants will gain practical insights into using reports to monitor operations, improve performance, and support organizational goals.
Learning Objectives:
By the end of this webinar, participants will be able to:
• Identify the most critical operational and performance reports to run on a regular basis
• Understand how to interpret key report data to support informed decision-making
• Apply reporting best practices to improve efficiency, accountability, and outcomesWho Should Attend:
• Healthcare administrators and executives
• Operations and Billing Department Managers
• Clinical leaders and supervisors
• Finance, compliance, and quality assurance professionals$i++ ?>Jennifer Cabrera, PA-C, MSPA, MPH
Consultant and Speaker
KZA
As a board- certified Physician Assistant, Jennifer has spent nearly 20 years in health care, with most of that time in orthopaedics. Her clinical experiences add to her understanding of the importance of solid documentation as well as diagnostic and procedural coding.
Jennifer’s rich background in sports medicine and joint reconstruction includes care for both collegiate and professional athletes, plus serving as first assist on surgeries on a range of orthopedic procedures. She has extensive ASC and hospital experience as a service line manager, case management, and with AAAHC and JCAHO accreditations. In addition, Jennifer has served on the development team for the construction of a new orthopaedic and spine surgical hospital in Los Angeles.
Read more about Jennifer HERE.
Course Access and Expiration
You have 30 days to complete a course from the day you first access the content. After 30 days your access will expire.
Should you have questions, please contact us at education@kzanow.com
All cancellations and transfer requests will adhere to the KZA Cancellation and Refund Policy.
Please email at education@kzanow.com to submit your transfer or cancellation request after reviewing the policy above.
Need to register multiple attendees? Click HERE for information. If you have any questions or need additional assistance, email education@kzanow.com or call 312-642-8310.
Thank you!
KZA
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- Other - $119
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Includes a Live Web Event on 07/22/2026 at 12:00 PM (CDT)
$119 | This course provides medical coders, billers, physicians, and compliance professionals with an in-depth understanding of the most frequently used and commonly misunderstood modifier in medical coding: Modifier 25. Participants will gain clarity on when and how to appropriately apply this modifier in relation to the global surgical package, compliance and coding. Through detailed explanations, real-world case studies, and practical scenarios, learners will develop the skills necessary to accurately identify when additional E/M work is significant enough to warrant separate billing, understand the preoperative evaluation time built into procedure codes, and avoid common pitfalls that lead to claim denials. The course addresses both CPT and Medicare guidelines, highlighting critical differences and payor-specific requirements.
Live one-hour Webinar!
July 22nd, 2026
Start Time: 12:00 pm CST
AAPC has approved this course for 1.0 CEUs. Note: CEU expires on 7/30/2027.This course provides medical coders, billers, physicians, and compliance professionals with an in-depth understanding of the most frequently used and commonly misunderstood modifier in medical coding: Modifier 25. Participants will gain clarity on when and how to appropriately apply this modifier in relation to the global surgical package, compliance and coding. Through detailed explanations, real-world case studies, and practical scenarios, learners will develop the skills necessary to accurately identify when additional E/M work is significant enough to warrant separate billing, understand the preoperative evaluation time built into procedure codes, and avoid common pitfalls that lead to claim denials. The course addresses both CPT and Medicare guidelines, highlighting critical differences and payor-specific requirements.
Learning Objectives
- Differentiate when E/M services are significant and separately identifiable
- Defend preoperative time when determining if additional E/M work is significant Implement Proper Documentation Strategies
- Logically separate E/M documentation from procedure documentation
- Confirm the documentation meets the criteria for the selected level of E/M service
- Recognize insufficient documentation that does not support Modifier 25
Target Audience
• Certified medical coders (CPC, CCS, CCS-P)
• Medical billers and revenue cycle specialists• Physicians and advanced practice providers
• Practice managers and administrators
• Compliance officers and auditors
• Clinical documentation improvement specialists
• Healthcare consultants
• Coding educators and trainers$i++ ?>Christine Banks, RHIA, CPC, CPCO
Consultant
KZA
Christine Banks has more than 32 years of experience in health information management, including four years in coding education and quality assurance and 26 years of surgical coding experience in orthopedic surgery, having worked at the Orthopedic practice of Massachusetts General Hospital in Boston prior to joining the KZA team.
Christine is a highly sought-after and nationally recognized speaker for prominent associations such as the Orthopedic Trauma Association (OTA), the American Society for Surgery of the Hand (ASSH), and the American Academy of Orthopaedic Surgeons (AAOS).
Read more about Christine HERE.
AAPC Accreditation
This program meets AAPC guidelines for 1.0 CEUs. Can be split between Core A and all specialties except CIRCC and CASCC for continuing education units.
Accreditation expiration date: 7/30/2027.
Important Note: Please be sure to complete the course before the CEU expiration date if you plan to obtain CEU credits.
Course Access and Expiration
You have 30 days to complete a course from the day you first access the content. After 30 days your access will expire.
Should you have questions, please contact us at education@kzanow.com
All cancellations and transfer requests will adhere to the KZA Cancellation and Refund Policy.
Please email at education@kzanow.com to submit your transfer or cancellation request after reviewing the policy above.
Need to register multiple attendees? Click HERE for information. If you have any questions or need additional assistance, email education@kzanow.com or call 312-642-8310.
Thank you!
KZA
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Register
- KZA User - $119
- Other - $119
- More Information
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Includes a Live Web Event on 05/20/2026 at 12:00 PM (CDT)
$119|Learn how to apply Modifier 59 and its related X modifiers with confidence. This course breaks down compliance rules and documentation requirements to help you reduce denials, avoid audits, and ensure accurate reimbursement.
Live one-hour Webinar!
May 20th, 2026
Start time: 12:00 pm CST
AAPC has approved this course for 1.0 CEUs. Note: CEU expires on 5/30/2027.Learn how to apply Modifier 59 and its related X modifiers with confidence. This course breaks down compliance rules and documentation requirements to help you reduce denials, avoid audits, and ensure accurate reimbursement.
Learning Objectives:
• Define Modifier 59 and explain its role in bypassing NCCI edits.
• Differentiate between Modifier 59 and the more specific X modifiers (XE, XS, XP, XU).
• Apply Modifier 59 correctly in scenarios involving distinct sites, encounters, practitioners, or unusual services.
• Document medical necessity and distinct procedural circumstances to support modifier use.
• Identify common misuse patterns and audit risks associated with Modifier 59$i++ ?>Karen Whelan, CPC, CPMA, CPCO, CGSC, COSC, CCVTC
Consultant
KZA
Karen Whelan is accomplished in auditing for large hospital healthcare systems, Level I trauma hospitals, and physician practices. She has previously worked as a Physician Coding Auditor & Educator, Coding Compliance Auditor, Senior Surgical Coder, Hospice Medicare Coding & Billing Specialist, Office Administrator, Medical Biller/Insurance AR Specialist, and a Dental Assistant.
Karen holds numerous professional certifications including CPC, CPMA, CPCO, CGSC, COSC, CCVTC, and a Certificate in Advanced Neurology and Neurosurgery. She is a member of the AAPC and served on the AAPC CGSC Steering Committee in 2022. She has been a featured speaker at engagements for AAPC Spartanburg, SC Chapter, Georgia Association of Orthopedic Executives, and the Georgia Association of Physicians Assistants.
AAPC Accreditation
This program meets AAPC guidelines for 1.0 CEUs. Can be split Core A, CASCC, CANPC, CCC, CCVTC, CGSC, CGIC, COSC, COBGC, CPCD, CSFAC, CHONC, CENTC, CUC, CPRC, CPMA, CDEI, CDEO for continuing education units.
Accreditation expiration date: 5/30/2027.
Important Note: Please be sure to complete the course before the CEU expiration date if you plan to obtain CEU credits.
Course Access and Expiration
You have 30 days to complete a course from the day you first access the content. After 30 days your access will expire.
Should you have questions, please contact us at education@kzanow.com
All cancellations and transfer requests will adhere to the KZA Cancellation and Refund Policy.
Please email at education@kzanow.com to submit your transfer or cancellation request after reviewing the policy above.
Need to register multiple attendees? Click HERE for information. If you have any questions or need additional assistance, email education@kzanow.com or call 312-642-8310.
Thank you!
KZA
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Register
- KZA User - $119
- Other - $119
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Includes a Live Web Event on 05/13/2026 at 12:00 PM (CDT)
$119 |In 2026, medical practices are losing an average of 5% of total net revenue due to preventable breakdowns in the revenue cycle. This webinar is designed to help practice leaders identify these "hidden" leaks and implement immediate corrections to protect their margins.
Live one-hour Webinar!
May 13th, 2026
Start time: 12:00 pm CSTIn 2026, medical practices are losing an average of 5% of total net revenue due to preventable breakdowns in the revenue cycle. This webinar is designed to help practice leaders identify these "hidden" leaks and implement immediate corrections to protect their margins.
Learning Objectives:
1. Immediate Leak Detection: Identify where your practice is bleeding revenue across the seven key steps of the revenue cycle.
2. Denial Prevention Strategies: Shift from reactive denial management to proactive prevention using claim scrubbing and real-time eligibility checks.
3. Patient Collection Optimization: Learn to set clear payment expectations and leverage tools and skills to boost pre-service collections.Who Should Attend: This webinar is tailored for professionals responsible for the financial health of a medical practice: Practice Administrators & Managers, Revenue Cycle Managers, Medical Billers and Coders, Physician Owners and Finance Leaders, Operational Staff involved in patient access and intake
$i++ ?>Alicia Anderson, BS, AAS
Consultant
KZA
Alicia Anderson’s healthcare career spans over 25 years and includes decades of managing and accessing health systems, equity platforms (MSO), and private physician practices. Alicia specializes in operational development through practice management, service line strategic planning, partnership development, business planning, organizational design, and financial profit and operational efficiencies. Alicia has led collaborative efforts with healthcare partners on strategic and operational issues, providing oversight and guidance to departmental operations, including Human Resources, Credentialing, and Compliance.
With a depth of experience in Dermatology, Plastic Surgery and Family Practice services, Alicia has created more than 25 service line strategic plans. She has presented on Practice Management and Operational Efficiency at national conferences, including the Association of Dermatology Administrators and Managers and Dermatology Managers Association, and has received the Practice Manager of the Year Award from ADAM and the Momentum Award from Modernizing Medicine. Alicia serves on the Advisory Board for Care Credit and is a member of the Association of Dermatology Administrators and Managers. Alicia holds a Bachelor of Social Science degree from the University of North Texas and an Associate of Applied Science degree from North Central Texas College.
Course Access and Expiration
You have 30 days to complete a course from the day you first access the content. After 30 days your access will expire.
Should you have questions, please contact us at education@kzanow.com
All cancellations and transfer requests will adhere to the KZA Cancellation and Refund Policy.
Please email at education@kzanow.com to submit your transfer or cancellation request after reviewing the policy above.
Need to register multiple attendees? Click HERE for information. If you have any questions or need additional assistance, email education@kzanow.com or call 312-642-8310.
Thank you!
KZA
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Register
- KZA User - $119
- Other - $119
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