Catalog Advanced Search
-
Includes Credits Includes a Live Web Event on 12/16/2026 at 12:00 PM (CST)
$119 | This comprehensive course provides medical coders, billers, compliance professionals, and healthcare administrators with an in-depth understanding of the changes to the CPT code set effective January 1, 2027. This course ensures participants are fully prepared for the implementation of these critical updates.
Live one-hour Webinar!
December 16th, 2026
Start time: 12:00 pm CST
AAPC has approved this course for 1.0 CEUs. Note: CEU expires on 12/30/2027.This comprehensive course provides medical coders, billers, compliance professionals, and healthcare administrators with an in-depth understanding of the changes to the CPT code set effective January 1, 2027. This course ensures participants are fully prepared for the implementation of these critical updates.
Learning Objectives
1. Navigate Revised Surgical Descriptions and Deleted Codes
2. Determine documentation improvement areas required for new 2027 codes
3. Recognize specific clinical elements that must be documented to support code selection
4. Identify RVU (Relative Value Unit) changes for updated codesTarget Audience
• Certified professional coders (CPC, CCS, CCS-P, RHIA, RHIT)
• Medical billers and revenue cycle specialists
• Compliance officers and internal auditors
• Practice managers and administrators
• Clinical documentation improvement specialists
• Physicians and advanced practice providers
• Health information management professionals
• Coding educators and trainers
• Revenue integrity analysts
• Healthcare consultantsChristine Banks, RHIA, CPC, CPCO
Consultant
KZA
Christine Banks has more than 32 years of experience in health information management, including four years in coding education and quality assurance and 26 years of surgical coding experience in orthopedic surgery, having worked at the Orthopedic practice of Massachusetts General Hospital in Boston prior to joining the KZA team.
Christine is a highly sought-after and nationally recognized speaker for prominent associations such as the Orthopedic Trauma Association (OTA), the American Society for Surgery of the Hand (ASSH), and the American Academy of Orthopaedic Surgeons (AAOS).
Read more about Christine HERE.
Deborah Grider, CDIP, CCS-P, CPC, CPC-I, CPC-P, COC, CEMC, CPMA. (Moderator)
Executive Consultant
KZA
Deborah is a nationally sought-after leader in the industry and is passionate about assisting physicians and hospitals in improving their coding, documentation, and business operations to maintain compliance and improve revenue. She will go above and beyond to help industry leaders, physicians, and others achieve excellence. Her motto is “documentation excellence is the key to improving revenue”.
Read more about Deborah HERE.
AAPC Accreditation
This program meets AAPC guidelines for 1.0 CEUs. Can be split between Core A and all specialties except CIRCC for continuing education units.
Accreditation expiration date: 12/30/2027
Important Note: Please be sure to complete the course before the CEU expiration date if you plan to obtain CEU credits.
Course Access and Expiration
You have 30 days to complete a course from the day you first access the content. After 30 days your access will expire.
Should you have questions, please contact us at education@kzanow.com
All cancellations and transfer requests will adhere to the KZA Cancellation and Refund Policy.
Please email at education@kzanow.com to submit your transfer or cancellation request after reviewing the policy above.
Need to register multiple attendees? Click HERE for information. If you have any questions or need additional assistance, email education@kzanow.com or call 312-642-8310.
Thank you!
KZA
-
Register
- KZA User - $119
- Other - $119
- More Information
-
Register
-
Includes Credits Includes a Live Web Event on 11/18/2026 at 12:00 PM (CST)
$119 | Did you know that compliance programs for individual and small group physician practices shifted from voluntary to mandatory with the passage of the Patient Protection and Affordable Care Act (ACA)? Since 2010, all healthcare providers enrolling in Medicare or Medicaid have been required to establish, implement, and maintain an effective compliance program as a condition of participation. This educational session will guide learners through the Office of Inspector General’s (OIG) recommended framework for developing compliance programs in individual and small-group practices. The presentation will break down the essential elements of an effective program and help participants understand how these standards support ethical practice operations. According to the OIG, a strong compliance program not only reduces the risk of fraud and abuse but also supports physicians in submitting accurate, complete, and truthful claims. By adopting these best practices, providers can protect their organizations, ensure regulatory adherence, and promote a culture of integrity in healthcare delivery.
$119
Live one-hour Webinar!
November 18th, 2026
Start time: 12:00 pm CSTDid you know that compliance programs for individual and small group physician practices shifted from voluntary to mandatory with the passage of the Patient Protection and Affordable Care Act (ACA)? Since 2010, all healthcare providers enrolling in Medicare or Medicaid have been required to establish, implement, and maintain an effective compliance program as a condition of participation.
This educational session will guide learners through the Office of Inspector General’s (OIG) recommended framework for developing compliance programs in individual and small-group practices. The presentation will break down the essential elements of an effective program and help participants understand how these standards support ethical practice operations.
According to the OIG, a strong compliance program not only reduces the risk of fraud and abuse but also supports physicians in submitting accurate, complete, and truthful claims. By adopting these best practices, providers can protect their organizations, ensure regulatory adherence, and promote a culture of integrity in healthcare delivery.
Learning Objectives:
By the end of
this session, participants will be able to:- Explain the transition from voluntary to mandatory compliance programs for individual and small group physician practices under the Affordable Care Act (ACA).
- Identify the core components of an effective compliance program based on the Office of Inspector General’s (OIG) guidance.
- Describe the responsibilities of Medicare and Medicaid–enrolled providers related to implementing and maintaining a compliance program as part of their enrollment obligations.
- Recognize how compliance programs help prevent fraud, waste, and abuse and support the submission of accurate and truthful claims
Deborah Grider, CDIP, CCS-P, CPC, CPC-I, CPC-P, COC, CEMC, CPMA.
Executive Consultant
KZA
Deborah is a nationally sought-after leader in the industry and is passionate about assisting physicians and hospitals in improving their coding, documentation, and business operations to maintain compliance and improve revenue. She will go above and beyond to help industry leaders, physicians, and others achieve excellence. Her motto is “documentation excellence is the key to improving revenue”.
Read more about Deborah HERE.
Scott Quinn (Moderator)
VP of IT
KZA
All cancellations and transfer requests will adhere to the KZA Cancellation and Refund Policy.
Please email at education@kzanow.com to submit your transfer or cancellation request after reviewing the policy above.
Need to register multiple attendees? Click HERE for information. If you have any questions or need additional assistance, email education@kzanow.com or call 312-642-8310.
Thank you!
KZA
-
Register
- KZA User - $119
- Other - $119
- More Information
-
Includes a Live Web Event on 11/11/2026 at 12:00 PM (CST)
$119 | Every medical practice—regardless of size, specialty, or ownership—faces operational challenges that impact patient access, provider satisfaction, financial performance, and overall efficiency. Inefficient workflows, unclear roles, bottlenecks, and repetitive rework cost practices time, money, and morale. This one hour webinar introduces practical, actionable strategies for process improvement in a medical practice environment. Participants will learn foundational concepts such as workflow mapping, waste identification, root cause analysis, and standard work design. Real-world examples illuminate how small operational changes can yield significant improvements in patient throughput, revenue cycle performance, staff productivity, and patient satisfaction.
Live one-hour Webinar!
November 11th, 2026
Start time: 12:00 pm CSTEvery medical practice—regardless of size, specialty, or ownership—faces operational challenges that impact patient access, provider satisfaction, financial performance, and overall efficiency. Inefficient workflows, unclear roles, bottlenecks, and repetitive rework cost practices time, money, and morale. This one hour webinar introduces practical, actionable strategies for process improvement in a medical practice environment. Participants will learn foundational concepts such as workflow mapping, waste identification, root cause analysis, and standard work design. Real-world examples illuminate how small operational changes can yield significant improvements in patient throughput, revenue cycle performance, staff productivity, and patient satisfaction.
Learning Objectives:
1. Understand the Fundamentals of Process Improvement
2. Identify Operations Problems Using Root Cause Tools
3. Analyze and Redesign Clinical and Administrative Workflows
4. Understanding Standardization and Plan for Sustainability
5. Engage Physicians and Staff in Improvement Efforts
6. Establish Metrics to Measure Success
7. Develop an Action PlanTarget Audience:
Designed for practice administrators, clinical leaders, physicians, advanced practice clinicians, and emerging healthcare managers.Matthew Shortt
Consultant
KZA
Matthew Shortt is a respected healthcare leader with extensive experience in musculoskeletal care, clinical operations, and organizational leadership. He has over a decade of clinical practice in orthopedics, including founding and managing a successful private orthopedic practice in Blacksburg, VA. Throughout his career, Matthew has also served as a clinical preceptor and lecturer for multiple physician assistant programs, mentoring future healthcare providers.
In his leadership roles, Matthew has directed operations for large, multi-site healthcare organizations, overseeing hundreds of clinicians and numerous clinical locations. His expertise spans strategic planning, service line development, clinician engagement, and operational optimization. He has also provided consulting services in the medical device industry and served on various hospital committees, driving initiatives to improve quality, efficiency, and patient experience.
A native of Virginia, Matthew earned his undergraduate degree from Virginia Tech, completed his physician assistant studies in 2007, and later earned his MBA from the Carey Business School at Johns Hopkins University.
Deborah Grider, CDIP, CCS-P, CPC, CPC-I, CPC-P, COC, CEMC, CPMA. (Moderator)
Executive Consultant
KZA
Deborah is a nationally sought-after leader in the industry and is passionate about assisting physicians and hospitals in improving their coding, documentation, and business operations to maintain compliance and improve revenue. She will go above and beyond to help industry leaders, physicians, and others achieve excellence. Her motto is “documentation excellence is the key to improving revenue”.
Read more about Deborah HERE.
Course Access and Expiration
You have 30 days to complete a course from the day you first access the content. After 30 days your access will expire.
Should you have questions, please contact us at education@kzanow.com
All cancellations and transfer requests will adhere to the KZA Cancellation and Refund Policy.
Please email at education@kzanow.com to submit your transfer or cancellation request after reviewing the policy above.
Need to register multiple attendees? Click HERE for information. If you have any questions or need additional assistance, email education@kzanow.com or call 312-642-8310.
Thank you!
KZA
-
Register
- KZA User - $119
- Other - $119
- More Information
-
Register
-
Includes a Live Web Event on 10/08/2026 at 12:00 PM (CDT)
$119 |Understanding how your practice is performing requires more than reviewing reports—it requires knowing which metrics matter most. This webinar provides an overview of key performance indicators used to evaluate the financial, operational, and clinical health of a medical practice. Participants will learn how to assess performance, recognize warning signs, and use data to guide informed decisions and continuous improvement.
Live one-hour Webinar!
October 8th, 2026
Start time: 12:00 pm CSTUnderstanding how your practice is performing requires more than reviewing reports—it requires knowing which metrics matter most. This webinar provides an overview of key performance indicators used to evaluate the financial, operational, and clinical health of a medical practice. Participants will learn how to assess performance, recognize warning signs, and use data to guide informed decisions and continuous improvement.
Learning Objectives:
By the end of this webinar, participants will be able to:
• Identify the most important key performance indicators (KPIs) for measuring medical practice health
• Understand how to interpret operational, clinical, and financial metrics
• Use KPI data to identify trends, gaps, and opportunities for improvementWho Should Attend:
• Physicians and practice owners
• Practice administrators and office managers
• Operations and revenue cycle leaders
• Clinical supervisors and department leads
• Finance, quality, and compliance staffJennifer Cabrera, PA-C, MSPA, MPH
Consultant and Speaker
KZA
As a board- certified Physician Assistant, Jennifer has spent nearly 20 years in health care, with most of that time in orthopaedics. Her clinical experiences add to her understanding of the importance of solid documentation as well as diagnostic and procedural coding.
Jennifer’s rich background in sports medicine and joint reconstruction includes care for both collegiate and professional athletes, plus serving as first assist on surgeries on a range of orthopedic procedures. She has extensive ASC and hospital experience as a service line manager, case management, and with AAAHC and JCAHO accreditations. In addition, Jennifer has served on the development team for the construction of a new orthopaedic and spine surgical hospital in Los Angeles.
Read more about Jennifer HERE.
Deborah Grider, CDIP, CCS-P, CPC, CPC-I, CPC-P, COC, CEMC, CPMA. (Moderator)
Executive Consultant
KZA
Deborah is a nationally sought-after leader in the industry and is passionate about assisting physicians and hospitals in improving their coding, documentation, and business operations to maintain compliance and improve revenue. She will go above and beyond to help industry leaders, physicians, and others achieve excellence. Her motto is “documentation excellence is the key to improving revenue”.
Read more about Deborah HERE.
Course Access and Expiration
You have 30 days to complete a course from the day you first access the content. After 30 days your access will expire.
Should you have questions, please contact us at education@kzanow.com
All cancellations and transfer requests will adhere to the KZA Cancellation and Refund Policy.
Please email at education@kzanow.com to submit your transfer or cancellation request after reviewing the policy above.
Need to register multiple attendees? Click HERE for information. If you have any questions or need additional assistance, email education@kzanow.com or call 312-642-8310.
Thank you!
KZA
-
Register
- KZA User - $119
- Other - $119
- More Information
-
Register
-
Includes a Live Web Event on 09/23/2026 at 12:00 PM (CDT)
An in-depth review of critical care coding guidelines, documentation requirements, and reimbursement considerations for healthcare professionals. The course emphasizes real-world scenarios, common coding challenges, and audit risk areas to strengthen coding accuracy and compliance. It is designed for medical coders, auditors, clinical documentation specialists, and providers involved in critical care services.
Live Webinar
September 23, 2026
12:00 CST - 60 minutes
AAPC approved for 1 CEU
$119This course provides an in-depth review of critical care coding guidelines, documentation requirements, and reimbursement considerations for healthcare professionals. It focuses on accurate coding of critical care services using CPT®, ICD-10-CM, and applicable regulatory standards. Participants will learn how to distinguish critical care from other evaluation and management (E/M) services, apply time-based coding rules, and ensure compliant documentation that supports medical necessity and appropriate reimbursement.
The course emphasizes real-world scenarios, common coding challenges, and audit risk areas to strengthen coding accuracy and compliance. It is designed for medical coders, auditors, clinical documentation specialists, and providers involved in critical care services.Learning Objectives
By the end of this course, participants will be able to:
• Define critical care services and identify the criteria that distinguish them from other E/M services
• Describe the clinical conditions and treatment intensity that meet critical care thresholds
• Understand the role of medical necessity in critical care coding
• Correctly assign CPT codes for critical care services
• Apply time-based coding rules, including aggregation of time and split/shared services
• Differentiate between separately billable procedures and bundled services
• Identify required documentation elements to support critical care billing
• Evaluate provider documentation for completeness, specificity, and compliance
• Recognize common documentation deficiencies and how to correct themDeborah Grider, CDIP, CCS-P, CPC, CPC-I, CPC-P, COC, CEMC, CPMA.
Executive Consultant
KZA
Deborah is a nationally sought-after leader in the industry and is passionate about assisting physicians and hospitals in improving their coding, documentation, and business operations to maintain compliance and improve revenue. She will go above and beyond to help industry leaders, physicians, and others achieve excellence. Her motto is “documentation excellence is the key to improving revenue”.
Read more about Deborah HERE.
Course Access and Expiration
You have 30 days to complete a course from the day you first access the content. After 30 days your access will expire.
Should you have questions, please contact us at education@kzanow.com
All cancellations and transfer requests will adhere to the KZA Cancellation and Refund Policy.
Please email at education@kzanow.com to submit your transfer or cancellation request after reviewing the policy above.
Need to register multiple attendees? Click HERE for information. If you have any questions or need additional assistance, email education@kzanow.com or call 312-642-8310.
Thank you!
KZA
-
Register
- KZA User - $119
- Other - $119
- More Information
-
Register
-
Includes a Live Web Event on 09/10/2026 at 12:00 PM (CDT)
$119 | Revenue Cycle Management (RCM) plays a critical role in the financial health of a medical practice. This webinar will review best practices across the revenue cycle, from patient registration and coding to billing, collections, and reporting. Attendees will learn how to identify gaps, leverage key performance data, and implement strategies that improve efficiency, compliance, and revenue outcomes.
Live one-hour Webinar!
September 10th, 2026
Start time: 12:00 pm CSTRevenue Cycle Management (RCM) plays a critical role in the financial health of a medical practice. This webinar will review best practices across the revenue cycle, from patient registration and coding to billing, collections, and reporting. Attendees will learn how to identify gaps, leverage key performance data, and implement strategies that improve efficiency, compliance, and revenue outcomes.
Learning Objectives:
By the end of this webinar, participants will be able to:
• Understand the key components of effective revenue cycle management in a medical practice
• Identify essential revenue cycle reports and metrics that impact cash flow and reimbursement
• Apply best practices to reduce denials, improve collections, and optimize financial performanceWho Should Attend:
• Medical practice owners and physicians
• Practice administrators and office managers
• Billing and coding professionals
• Revenue cycle and finance staff
• Compliance and operations leaders within medical practicesJennifer Cabrera, PA-C, MSPA, MPH
Consultant and Speaker
KZA
As a board- certified Physician Assistant, Jennifer has spent nearly 20 years in health care, with most of that time in orthopaedics. Her clinical experiences add to her understanding of the importance of solid documentation as well as diagnostic and procedural coding.
Jennifer’s rich background in sports medicine and joint reconstruction includes care for both collegiate and professional athletes, plus serving as first assist on surgeries on a range of orthopedic procedures. She has extensive ASC and hospital experience as a service line manager, case management, and with AAAHC and JCAHO accreditations. In addition, Jennifer has served on the development team for the construction of a new orthopaedic and spine surgical hospital in Los Angeles.
Read more about Jennifer HERE.
Deborah Grider, CDIP, CCS-P, CPC, CPC-I, CPC-P, COC, CEMC, CPMA. (Moderator)
Executive Consultant
KZA
Deborah is a nationally sought-after leader in the industry and is passionate about assisting physicians and hospitals in improving their coding, documentation, and business operations to maintain compliance and improve revenue. She will go above and beyond to help industry leaders, physicians, and others achieve excellence. Her motto is “documentation excellence is the key to improving revenue”.
Read more about Deborah HERE.
Course Access and Expiration
You have 30 days to complete a course from the day you first access the content. After 30 days your access will expire.
Should you have questions, please contact us at education@kzanow.com
All cancellations and transfer requests will adhere to the KZA Cancellation and Refund Policy.
Please email at education@kzanow.com to submit your transfer or cancellation request after reviewing the policy above.
Need to register multiple attendees? Click HERE for information. If you have any questions or need additional assistance, email education@kzanow.com or call 312-642-8310.
Thank you!
KZA
-
Register
- KZA User - $119
- Other - $119
- More Information
-
Register
-
Includes Credits Includes a Live Web Event on 08/26/2026 at 12:00 PM (CDT)
$119| E/M downcoding is costing providers millions—are you prepared? Join our exclusive webinar "The E/M Downcoding Crisis: What Every Provider Needs to Know" and learn how to protect your revenue and stay compliant.
Live Virtual Webinar
August 26, 2025
12:00 CST
60 minutes
1 CEUThe growing trend of E/M downcoding is creating significant financial and compliance challenges for healthcare providers. Many organizations are seeing claims reduced to lower-level codes, resulting in lost revenue and increased audit risk. This webinar will uncover the root causes of downcoding, explain how payers are applying these changes, and provide actionable strategies to protect your practice. Learn how to document effectively, identify red flags, and implement best practices to ensure accurate reimbursement. If you’re a provider, coder, or compliance professional, this session is essential to safeguard your bottom line and maintain compliance.
Learning Objectives:
Upon completion of this activity, participants will be able to:
• Understand the root causes of E/M downcoding and why it’s increasing.
• Learn how payers are applying downcoding and its impact on reimbursement.
• Identify documentation gaps that trigger downcoding and audits.Deborah Grider, CDIP, CCS-P, CPC, CPC-I, CPC-P, COC, CEMC, CPMA. (Moderator)
Executive Consultant
KZA
Deborah is a nationally sought-after leader in the industry and is passionate about assisting physicians and hospitals in improving their coding, documentation, and business operations to maintain compliance and improve revenue. She will go above and beyond to help industry leaders, physicians, and others achieve excellence. Her motto is “documentation excellence is the key to improving revenue”.
Read more about Deborah HERE.
Course Access and Expiration
You have 30 days to complete a course from the day you register. After 30 days your access will expire.
Should you have questions, please contact us at education@kzanow.com
All cancellations and transfer requests will adhere to the KZA Cancellation and Refund Policy.
Please email at education@kzanow.com to submit your transfer or cancellation request after reviewing the policy above.
Need to register multiple attendees? Click HERE for information. If you have any questions or need additional assistance, email education@kzanow.com or call 312-642-8310.
Thank you!
KZA
-
Register
- KZA User - $119
- Other - $119
- More Information
-
Register
-
Includes a Live Web Event on 08/13/2026 at 12:00 PM (CDT)
$119 | Effective reporting is essential for understanding practice performance, identifying risks and opportunities, and driving strategic decisions. This webinar will cover reporting best practices, including which reports to run, how often to run them, and why they matter. Participants will gain practical insights into using reports to monitor operations, improve performance, and support organizational goals.
Live one-hour Webinar!
August 13th, 2026
Start time: 12:00 pm CSTEffective reporting is essential for understanding practice performance, identifying risks and opportunities, and driving strategic decisions. This webinar will cover reporting best practices, including which reports to run, how often to run them, and why they matter. Participants will gain practical insights into using reports to monitor operations, improve performance, and support organizational goals.
Learning Objectives:
By the end of this webinar, participants will be able to:
• Identify the most critical operational and performance reports to run on a regular basis
• Understand how to interpret key report data to support informed decision-making
• Apply reporting best practices to improve efficiency, accountability, and outcomesWho Should Attend:
• Healthcare administrators and executives
• Operations and Billing Department Managers
• Clinical leaders and supervisors
• Finance, compliance, and quality assurance professionalsJennifer Cabrera, PA-C, MSPA, MPH
Consultant and Speaker
KZA
As a board- certified Physician Assistant, Jennifer has spent nearly 20 years in health care, with most of that time in orthopaedics. Her clinical experiences add to her understanding of the importance of solid documentation as well as diagnostic and procedural coding.
Jennifer’s rich background in sports medicine and joint reconstruction includes care for both collegiate and professional athletes, plus serving as first assist on surgeries on a range of orthopedic procedures. She has extensive ASC and hospital experience as a service line manager, case management, and with AAAHC and JCAHO accreditations. In addition, Jennifer has served on the development team for the construction of a new orthopaedic and spine surgical hospital in Los Angeles.
Read more about Jennifer HERE.
Deborah Grider, CDIP, CCS-P, CPC, CPC-I, CPC-P, COC, CEMC, CPMA. (Moderator)
Executive Consultant
KZA
Deborah is a nationally sought-after leader in the industry and is passionate about assisting physicians and hospitals in improving their coding, documentation, and business operations to maintain compliance and improve revenue. She will go above and beyond to help industry leaders, physicians, and others achieve excellence. Her motto is “documentation excellence is the key to improving revenue”.
Read more about Deborah HERE.
Course Access and Expiration
You have 30 days to complete a course from the day you first access the content. After 30 days your access will expire.
Should you have questions, please contact us at education@kzanow.com
All cancellations and transfer requests will adhere to the KZA Cancellation and Refund Policy.
Please email at education@kzanow.com to submit your transfer or cancellation request after reviewing the policy above.
Need to register multiple attendees? Click HERE for information. If you have any questions or need additional assistance, email education@kzanow.com or call 312-642-8310.
Thank you!
KZA
-
Register
- KZA User - $119
- Other - $119
- More Information
-
Register
-
Includes a Live Web Event on 08/05/2026 at 12:00 PM (CDT)
Patient collections have become one of the most frustrating bottlenecks to practice profitability, as high-deductible health plans shift more financial burden directly onto the consumer. This intensive, 60-minute webinar provides medical practice owners, billing managers, and clinic administrators with a step-by-step blueprint to re-engineer point-of-service collections, reduce bad debt, and dramatically cut down the cost of chasing uncollected balances.
Live Webinar
August 5, 2026
12:00 CST
60 Minutes
1 CEUPatient collections have become one of the most frustrating bottlenecks to practice profitability, as high-deductible health plans shift more financial burden directly onto the consumer. This intensive, 60-minute webinar provides medical practice
owners, billing managers, and clinic administrators with a step-by-step blueprint to re-engineer point-of-service collections, reduce bad debt, and dramatically cut down the cost of chasing uncollected balances.Learning Objectives:
• Implement Upfront Estimations: Provide accurate, real-time cost projections prior to appointments to eliminate patient financial surprise and lower initial billing anxiety.
• Transition to Proactive Models: Replace slow, reactive 30-day paper statement cycling with automated, modern digital structures like secure card-on-file systems.
• Establish Structured Payment Plans: Scale predictable cash flow by configuring fixed maximum monthly auto-draft windows for larger outstanding clinical balances.
• Utilize Real-Time Verification: Deploy automated insurance eligibility software to verify active coverage, copays, and remaining deductibles during scheduling calls.
• Optimize Point-of-Service Scripting: Re-engineer front-desk communication workflows using confident, presumptive phrases that increase upfront collection velocity.
• Deploy Frictionless Digital Portals: Drive faster bill completion using consumer-centric payment tools like text-to-pay and mobile-friendly statement routing.
• Standardize Practice Financial Policies: Clear up patient payment expectations on day one through formal, signed billing policy agreements.Alicia Anderson, BS, AAS
Consultant
KZA
Alicia Anderson’s healthcare career spans over 25 years and includes decades of managing and accessing health systems, equity platforms (MSO), and private physician practices. Alicia specializes in operational development through practice management, service line strategic planning, partnership development, business planning, organizational design, and financial profit and operational efficiencies. Alicia has led collaborative efforts with healthcare partners on strategic and operational issues, providing oversight and guidance to departmental operations, including Human Resources, Credentialing, and Compliance.
With a depth of experience in Dermatology, Plastic Surgery and Family Practice services, Alicia has created more than 25 service line strategic plans. She has presented on Practice Management and Operational Efficiency at national conferences, including the Association of Dermatology Administrators and Managers and Dermatology Managers Association, and has received the Practice Manager of the Year Award from ADAM and the Momentum Award from Modernizing Medicine. Alicia serves on the Advisory Board for Care Credit and is a member of the Association of Dermatology Administrators and Managers. Alicia holds a Bachelor of Social Science degree from the University of North Texas and an Associate of Applied Science degree from North Central Texas College.
Deborah Grider, CDIP, CCS-P, CPC, CPC-I, CPC-P, COC, CEMC, CPMA. (Moderator)
Executive Consultant
KZA
Deborah is a nationally sought-after leader in the industry and is passionate about assisting physicians and hospitals in improving their coding, documentation, and business operations to maintain compliance and improve revenue. She will go above and beyond to help industry leaders, physicians, and others achieve excellence. Her motto is “documentation excellence is the key to improving revenue”.
Read more about Deborah HERE.
Course Access and Expiration
You have 30 days to complete a course from the day you first access the content. After 30 days your access will expire.
Should you have questions, please contact us at education@kzanow.com
All cancellations and transfer requests will adhere to the KZA Cancellation and Refund Policy.
Please email at education@kzanow.com to submit your transfer or cancellation request after reviewing the policy above.
Need to register multiple attendees? Click HERE for information. If you have any questions or need additional assistance, email education@kzanow.com or call 312-642-8310.
Thank you!
KZA
-
Register
- KZA User - $119
- Other - $119
- More Information
-
Register
-
Includes Credits Includes a Live Web Event on 07/29/2026 at 12:00 PM (CDT)
$119 | Join us for an in-depth review of commonly performed general surgery procedures, including appendectomies, cholecystectomies, and hernia repairs. This course will explore what services may be separately billable versus those included in the global procedure, along with opportunities for documentation improvement and clarification. Through case-based discussions, participants will review both CPT and ICD-10 coding principles as they apply to general surgery. Whether you are new to general surgery coding or seeking a refresher, this course will strengthen your understanding of the procedures being performed, improve coding accuracy, and help reduce unnecessary provider queries.
Live Webinar
July 29, 2026
12:00 CST - 60 minutes
AAPC approved for 1 CEU
$119
Join us for an in-depth review of commonly performed general surgery procedures, including appendectomies, cholecystectomies, and hernia repairs. This course will explore what services may be separately billable versus those included in the global procedure, along with opportunities for documentation improvement and clarification.Through case-based discussions, participants will review both CPT and ICD-10 coding principles as they apply to general surgery. Whether you are new to general surgery coding or seeking a refresher, this course will strengthen your understanding of the procedures being performed, improve coding accuracy, and help reduce unnecessary provider queries.
As a result of attending this course, participants will be able to…
• Appropriately code for appendectomies, both when performed as a primary procedure and when performed with other abdominal procedures in the same surgical session.
• Better understand the anatomy of the gallbladder, surrounding structures, and cholecystectomy procedures
• Ensure all billable services are being captured with hernia repair surgeries and know which services are bundled.Who Should Attend: Physicians, Advanced Practice Providers, Practice Administrators, Managers, and Coding Professionals.
Rebecca (Becky) Mizelle, CPC, CPMA, COBGC
Becky is a seasoned healthcare coding and compliance professional recognized for her ability to elevate documentation integrity and drive accurate, compliant coding practices across healthcare organizations. With more than 15 years of experience spanning coding, billing, compliance, and education, she brings a strategic, data-informed approach to improving both clinical documentation and revenue cycle performance.
A passionate educator and trusted partner to both providers and coding teams, Becky specializes in translating complex regulatory and coding requirements into practical, actionable guidance. She works collaboratively with physicians to strengthen clinical documentation in support of appropriate CPT code selection, while simultaneously equipping coding professionals with the knowledge and confidence to apply coding standards with precision. Her approach is grounded in building strong relationships, fostering accountability, and driving sustainable performance improvement.
Becky is highly proficient in CPT and ICD-10 coding, coding audits, and documentation integrity initiatives. She leverages advanced trend analysis to identify systemic gaps and implement targeted process improvements that enhance accuracy, efficiency, and compliance. Her work consistently contributes to reduced risk, optimized reimbursement, and improved operational outcomes.
She earned her Certified Professional Coder (CPC) credential through AAPC in 2010, subsequently obtained her Certified Professional Medical Auditor (CPMA) designation, and is an AAPC-approved instructor. Becky remains deeply engaged in the evolving regulatory landscape and is committed to continuous professional growth, ensuring she and the organizations she supports remain at the forefront of industry standards.
Deborah Grider, CDIP, CCS-P, CPC, CPC-I, CPC-P, COC, CEMC, CPMA. (Moderator)
Executive Consultant
KZA
Deborah is a nationally sought-after leader in the industry and is passionate about assisting physicians and hospitals in improving their coding, documentation, and business operations to maintain compliance and improve revenue. She will go above and beyond to help industry leaders, physicians, and others achieve excellence. Her motto is “documentation excellence is the key to improving revenue”.
Read more about Deborah HERE.
AAPC Accreditation
This program meets AAPC guidelines for XX CEUs. Can be split... (add the correct language)
Accreditation expiration date:
Important Note: Please be sure to complete the course before the CEU expiration date if you plan to obtain CEU credits.
Course Access and Expiration
You have 30 days to complete a course from the day you register. After 30 days your access will expire.
Should you have questions, please contact us at education@kzanow.com
All cancellations and transfer requests will adhere to the KZA Cancellation and Refund Policy.
Please email at education@kzanow.com to submit your transfer or cancellation request after reviewing the policy above.
Need to register multiple attendees? Click HERE for information. If you have any questions or need additional assistance, email education@kzanow.com or call 312-642-8310.
Thank you!
KZA
-
Register
- KZA User - $119
- Other - $119
- More Information
-
Register