Live one-hour Webinar!
December 16th, 2026
Start time: 12:00 pm CST
AAPC has approved this course for 1.0 CEUs. Note: CEU expires on 12/30/2027.

This comprehensive course provides medical coders, billers, compliance professionals, and healthcare administrators with an in-depth understanding of the changes to the CPT code set effective January 1, 2027. This course ensures participants are fully prepared for the implementation of these critical updates.

Learning Objectives
1. Navigate Revised Surgical Descriptions and Deleted Codes
2. Determine documentation improvement areas required for new 2027 codes
3. Recognize specific clinical elements that must be documented to support code selection
4. Identify RVU (Relative Value Unit) changes for updated codes

Target Audience
• Certified professional coders (CPC, CCS, CCS-P, RHIA, RHIT)
• Medical billers and revenue cycle specialists
• Compliance officers and internal auditors
• Practice managers and administrators
• Clinical documentation improvement specialists
• Physicians and advanced practice providers
• Health information management professionals
• Coding educators and trainers
• Revenue integrity analysts
• Healthcare consultants

AAPC Accreditation

This program meets AAPC guidelines for 1.0 CEUs. Can be split between Core A and all specialties except CIRCC for continuing education units.

Accreditation expiration date: 12/30/2027

Important Note: Please be sure to complete the course before the CEU expiration date if you plan to obtain CEU credits.

Course Access and Expiration

You have 30 days to complete a course from the day you first access the content. After 30 days your access will expire. 

Should you have questions, please contact us at education@kzanow.com

All cancellations and transfer requests will adhere to the KZA Cancellation and Refund Policy.

Please email at education@kzanow.com to submit your transfer or cancellation request after reviewing the policy above.

Need to register multiple attendees? Click HERE for information. If you have any questions or need additional assistance, email education@kzanow.com or call 312-642-8310.

Thank you!

KZA

$119
Live one-hour Webinar!
November 18th, 2026
Start time: 12:00 pm CST

Did you know that compliance programs for individual and small group physician practices shifted from voluntary to mandatory with the passage of the Patient Protection and Affordable Care Act (ACA)? Since 2010, all healthcare providers enrolling in Medicare or Medicaid have been required to establish, implement, and maintain an effective compliance program as a condition of participation.

This educational session will guide learners through the Office of Inspector General’s (OIG) recommended framework for developing compliance programs in individual and small-group practices. The presentation will break down the essential elements of an effective program and help participants understand how these standards support ethical practice operations.

According to the OIG, a strong compliance program not only reduces the risk of fraud and abuse but also supports physicians in submitting accurate, complete, and truthful claims. By adopting these best practices, providers can protect their organizations, ensure regulatory adherence, and promote a culture of integrity in healthcare delivery.

Learning Objectives:

By the end of
this session, participants will be able to:

• Explain the transition from voluntary to mandatory compliance programs for individual and small group physician practices under the Affordable Care Act (ACA).
• Identify the core components of an effective compliance program based on the Office of Inspector General’s (OIG) guidance.
• Describe the responsibilities of Medicare and Medicaid–enrolled providers related to implementing and maintaining a compliance program as part of their enrollment obligations.
• Recognize how compliance programs help prevent fraud, waste, and abuse and support the submission of accurate and truthful claims

All cancellations and transfer requests will adhere to the KZA Cancellation and Refund Policy.

Please email at education@kzanow.com to submit your transfer or cancellation request after reviewing the policy above.

Need to register multiple attendees? Click HERE for information. If you have any questions or need additional assistance, email education@kzanow.com or call 312-642-8310.

Thank you!

KZA

Live one-hour Webinar!
November 11th, 2026
Start time: 12:00 pm CST

Every medical practice—regardless of size, specialty, or ownership—faces operational challenges that impact patient access, provider satisfaction, financial performance, and overall efficiency. Inefficient workflows, unclear roles, bottlenecks, and repetitive rework cost practices time, money, and morale. This one hour webinar introduces practical, actionable strategies for process improvement in a medical practice environment. Participants will learn foundational concepts such as workflow mapping, waste identification, root cause analysis, and standard work design. Real-world examples illuminate how small operational changes can yield significant improvements in patient throughput, revenue cycle performance, staff productivity, and patient satisfaction.

Learning Objectives:
1. Understand the Fundamentals of Process Improvement
2. Identify Operations Problems Using Root Cause Tools
3. Analyze and Redesign Clinical and Administrative Workflows
4. Understanding Standardization and Plan for Sustainability
5. Engage Physicians and Staff in Improvement Efforts
6. Establish Metrics to Measure Success
7. Develop an Action Plan

Target Audience:
Designed for practice administrators, clinical leaders, physicians, advanced practice clinicians, and emerging healthcare managers. 

Course Access and Expiration

You have 30 days to complete a course from the day you first access the content. After 30 days your access will expire. 

Should you have questions, please contact us at education@kzanow.com

All cancellations and transfer requests will adhere to the KZA Cancellation and Refund Policy.

Please email at education@kzanow.com to submit your transfer or cancellation request after reviewing the policy above.

Need to register multiple attendees? Click HERE for information. If you have any questions or need additional assistance, email education@kzanow.com or call 312-642-8310.

Thank you!

KZA

November 6, 2026
8:00 am CST - 4:00 pm CST
Live/Virtual
Seven 1-hour courses
7 CEUs

Session #1: The Practice Accelerator: Filling Schedules, Launching Services, and Scaling New Providers
We open the day where the money leaks out: an empty appointment slot is revenue you never get back. Starting from the true, high cost of an empty chair, this session delivers actionable marketing frameworks to eliminate empty slots, cross-sell new high-margin procedures to the patients you already have, and get new providers fully booked in under 60 days.

As a result of attending, participants will be able to…
• Quantify the high cost of an empty chair — per slot, per provider, per year
• Apply proven marketing frameworks to eliminate schedule gaps
• Launch and cross-sell high-margin services to your existing patient base
• Ramp new providers to full schedules in under 60 days

Session #2: Building a Modern Care Team
Access, margin, and clinician well-being aren't competing goals — they're the outputs of a well-designed care team. This session shows how to distribute work across physicians, APPs, and support clinicians so every team member practices at the top of their license, and how to size and structure that team for your actual patient population.

As a result of attending, participants will be able to…
• Design a team-based care model where license-appropriate work flows to the right team member
• Quantify access and capacity using panel size, visit demand, and provider-mix modeling to set the right physician-to-APP ratio
• Implement scheduling models, in-basket and documentation offloading, and role redesign that improve work-life balance without sacrificing access or margin
• Align compensation and governance so team-based care is rewarded, APP roles are integrated rather than bolted on, and the model is sustainable

Session #3: Financial Health Check: Understanding Metrics That Matter
Before you can improve the numbers, you have to know which ones matter — and what they're telling you. This session builds a shared financial vocabulary for practice leaders: what each core metric measures, what "good" looks like for a surgical practice, and what to do when a number moves the wrong way. We'll cover operating margin, cost per encounter, provider productivity, days in A/R, net collection rate, and EBITDA and practice valuation.

As a result of attending, participants will be able to…
• Define and calculate the six financial metrics every practice leader should track
• Benchmark practice performance against specialty norms and spot early warning signs in A/R and collections trends
• Connect day-to-day operational decisions to operating margin
• Explain how EBITDA drives practice valuation — and why it matters even if you never plan to sell

Session #4: The People Equation: Hiring, Retention, and Incentives That Actually Work
Every vacant desk and every mis-hire has a price tag — and most practices have never calculated it. This session puts real numbers on vacancy and turnover, then walks through structured, competency-based recruitment and retention tactics that go beyond compensation, and incentive structures that reward the right behaviors while staying inside the legal guardrails.

As a result of attending, participants will be able to…
• Calculate the true cost of a vacant or mis-hired position and apply structured, competency-based recruitment to clinical and non-clinical roles
• Identify the primary drivers of staff turnover and implement targeted retention tactics — career laddering, stay interviews, and workload and management levers
• Design compliant incentive structures for office staff, navigating FLSA mechanics for non-exempt employees and Stark/AKS guardrails on anything touching referrals or designated health services
• Match organizational structure and key leadership roles to practice size and revenue — and recognize the inflection points that call for new management layers

Session #5: The Evolved Leader: Navigating Difficult Conversations with Empathy and Effectiveness
Coming straight out of lunch — and straight off the People Equation — this session takes up the human side of everything the morning put in place. Because every strategy on today’s agenda ultimately runs through one channel: how you communicate. We pair reflective leadership practice — building the self-awareness to see how you actually show up — with practical, step-by-step skills for the conversations leaders avoid: performance problems, conflict between team members, and delivering hard news to physicians and staff.

As a result of attending, participants will be able to…
• Apply reflective and reflexive practices that build leadership self-awareness
• Structure and lead difficult conversations with staff, colleagues, and physicians
• Use practical frameworks for feedback, conflict, and accountability discussions
• Build day-to-day communication habits that earn trust across the practice

Session #6: Executive Workshop: Creating Dashboards Leaders Actually Use
Data isn't a strategy — a dashboard your leadership team actually opens is. In this hands-on workshop, we’ll roll up our sleeves and distill the data behind every session today — financial, operational, workforce, access, and compliance — into a one-page executive view that drives Monday-morning decisions rather than gathering dust on a shared drive.

As a result of attending, participants will be able to…
• Select the KPIs that belong on an executive dashboard — and recognize the ones that don't
• Organize metrics across five domains: financial, operational, patient access, workforce, and compliance
• Design dashboard views tuned to physician, administrator, and board audiences
• Establish a review cadence and ownership model that turns dashboards into decisions

Session #7: Tech That Delivers: Leveraging Technology to Increase Revenue 
Technology should pay for itself. This session maps today's digital healthcare landscape and shows where the right tools genuinely enhance the patient experience, streamline clinical workflows, and add revenue — and how to measure the return before and after you buy, so vendor promises meet practice reality.

As a result of attending, participants will be able to…
• Navigate the digital healthcare landscape and evaluate vendor claims with confidence
• Identify technologies that measurably enhance the patient experience from scheduling to follow-up
• Streamline clinical workflows without adding clicks for clinicians
• Build a simple ROI model for any technology purchase — and hold it accountable after go-live

Course Access and Expiration

You have 30 days to complete a course from the day you first access the content. After 30 days your access will expire. 

Should you have questions, please contact us at education@kzanow.com

All cancellations and transfer requests will adhere to the KZA Cancellation and Refund Policy.

Please email at education@kzanow.com to submit your transfer or cancellation request after reviewing the policy above.

Need to register multiple attendees? Click HERE for information. If you have any questions or need additional assistance, email education@kzanow.com or call 312-642-8310.

Thank you!

KZA

Live one-hour Webinar!
October 8th, 2026
Start time: 12:00 pm CST

Understanding how your practice is performing requires more than reviewing reports—it requires knowing which metrics matter most. This webinar provides an overview of key performance indicators used to evaluate the financial, operational, and clinical health of a medical practice. Participants will learn how to assess performance, recognize warning signs, and use data to guide informed decisions and continuous improvement.

Learning Objectives:

By the end of this webinar, participants will be able to:
• Identify the most important key performance indicators (KPIs) for measuring medical practice health
• Understand how to interpret operational, clinical, and financial metrics
• Use KPI data to identify trends, gaps, and opportunities for improvement

Who Should Attend:

• Physicians and practice owners
• Practice administrators and office managers
• Operations and revenue cycle leaders
• Clinical supervisors and department leads
• Finance, quality, and compliance staff

Course Access and Expiration

You have 30 days to complete a course from the day you first access the content. After 30 days your access will expire. 

Should you have questions, please contact us at education@kzanow.com

All cancellations and transfer requests will adhere to the KZA Cancellation and Refund Policy.

Please email at education@kzanow.com to submit your transfer or cancellation request after reviewing the policy above.

Need to register multiple attendees? Click HERE for information. If you have any questions or need additional assistance, email education@kzanow.com or call 312-642-8310.

Thank you!

KZA

Live Webinar
September 23, 2026
12:00 CST - 60 minutes
AAPC approved for 1 CEU
$119

This course provides an in-depth review of critical care coding guidelines, documentation requirements, and reimbursement considerations for healthcare professionals. It focuses on accurate coding of critical care services using CPT®, ICD-10-CM, and applicable regulatory standards. Participants will learn how to distinguish critical care from other evaluation and management (E/M) services, apply time-based coding rules, and ensure compliant documentation that supports medical necessity and appropriate reimbursement.
The course emphasizes real-world scenarios, common coding challenges, and audit risk areas to strengthen coding accuracy and compliance. It is designed for medical coders, auditors, clinical documentation specialists, and providers involved in critical care services.

Learning Objectives
By the end of this course, participants will be able to:
• Define critical care services and identify the criteria that distinguish them from other E/M services
• Describe the clinical conditions and treatment intensity that meet critical care thresholds
• Understand the role of medical necessity in critical care coding
• Correctly assign CPT codes for critical care services
• Apply time-based coding rules, including aggregation of time and split/shared services
• Differentiate between separately billable procedures and bundled services
• Identify required documentation elements to support critical care billing
• Evaluate provider documentation for completeness, specificity, and compliance
• Recognize common documentation deficiencies and how to correct them

Course Access and Expiration

You have 30 days to complete a course from the day you first access the content. After 30 days your access will expire. 

Should you have questions, please contact us at education@kzanow.com

All cancellations and transfer requests will adhere to the KZA Cancellation and Refund Policy.

Please email at education@kzanow.com to submit your transfer or cancellation request after reviewing the policy above.

Need to register multiple attendees? Click HERE for information. If you have any questions or need additional assistance, email education@kzanow.com or call 312-642-8310.

Thank you!

KZA

Live one-hour Webinar!
September 17th, 2026
Start time: 12:00 pm CST

Revenue Cycle Management (RCM) plays a critical role in the financial health of a medical practice. This webinar will review best practices across the revenue cycle, from patient registration and coding to billing, collections, and reporting. Attendees will learn how to identify gaps, leverage key performance data, and implement strategies that improve efficiency, compliance, and revenue outcomes.

Learning Objectives:

By the end of this webinar, participants will be able to:
• Understand the key components of effective revenue cycle management in a medical practice
• Identify essential revenue cycle reports and metrics that impact cash flow and reimbursement
• Apply best practices to reduce denials, improve collections, and optimize financial performance

Who Should Attend:

• Medical practice owners and physicians
• Practice administrators and office managers
• Billing and coding professionals
• Revenue cycle and finance staff
• Compliance and operations leaders within medical practices

Course Access and Expiration

You have 30 days to complete a course from the day you first access the content. After 30 days your access will expire. 

Should you have questions, please contact us at education@kzanow.com

All cancellations and transfer requests will adhere to the KZA Cancellation and Refund Policy.

Please email at education@kzanow.com to submit your transfer or cancellation request after reviewing the policy above.

Need to register multiple attendees? Click HERE for information. If you have any questions or need additional assistance, email education@kzanow.com or call 312-642-8310.

Thank you!

KZA

Live Webinar
September 2, 2026
12:00 CST
60 Minutes
1 CEU

Staff shortages, burnout, and rising patient demand have made hiring and retention one of the most critical challenges facing medical practices today. This masterclass provides practice owners, managers, and healthcare HR professionals with a practical, step-by-step framework to attract top-tier clinical and administrative talent and keep them long-term.

Learning Objectives:
• Learn how to write culture-first job ads and deploy rapid screening funnels to reduce time-to-hire down to 72 hours. 
• Learn to build structured 90-day onboarding roadmaps and internal career tiers to eliminate staff stagnation
• Learn how to identify and transition out toxic staff members to safeguard clinic culture and revenue

AAPC Accreditation

This program meets AAPC guidelines for 1  CEUs in Core B, CPCO and CPPM. Please note: Core B can comprise no more than 33% (1/3) of the total Core continuing education units.

Accreditation expiration date: 7/30/2027

Important Note: Please be sure to complete the course before the CEU expiration date if you plan to obtain CEU credits.

Course Access and Expiration

You have 30 days to complete a course from the day you first access the content. After 30 days your access will expire. 

Should you have questions, please contact us at education@kzanow.com

All cancellations and transfer requests will adhere to the KZA Cancellation and Refund Policy.

Please email at education@kzanow.com to submit your transfer or cancellation request after reviewing the policy above.

Need to register multiple attendees? Click HERE for information. If you have any questions or need additional assistance, email education@kzanow.com or call 312-642-8310.

Thank you!

KZA

Live Virtual Webinar
August 26, 2025
12:00 CST
60 minutes
1 CEU

The growing trend of E/M downcoding is creating significant financial and compliance challenges for healthcare providers. Many organizations are seeing claims reduced to lower-level codes, resulting in lost revenue and increased audit risk. This webinar will uncover the root causes of downcoding, explain how payers are applying these changes, and provide actionable strategies to protect your practice. Learn how to document effectively, identify red flags, and implement best practices to ensure accurate reimbursement. If you’re a provider, coder, or compliance professional, this session is essential to safeguard your bottom line and maintain compliance.

Learning Objectives: 
Upon completion of this activity, participants will be able to:
• Understand the root causes of E/M downcoding and why it’s increasing. 
• Learn how payers are applying downcoding and its impact on reimbursement. 
• Identify documentation gaps that trigger downcoding and audits. 

Course Access and Expiration

You have 30 days to complete a course from the day you register. After 30 days your access will expire. 

Should you have questions, please contact us at education@kzanow.com

All cancellations and transfer requests will adhere to the KZA Cancellation and Refund Policy.

Please email at education@kzanow.com to submit your transfer or cancellation request after reviewing the policy above.

Need to register multiple attendees? Click HERE for information. If you have any questions or need additional assistance, email education@kzanow.com or call 312-642-8310.

Thank you!

KZA

Live one-hour Webinar!
August 13th, 2026
Start time: 12:00 pm CST

Effective reporting is essential for understanding practice performance, identifying risks and opportunities, and driving strategic decisions. This webinar will cover reporting best practices, including which reports to run, how often to run them, and why they matter. Participants will gain practical insights into using reports to monitor operations, improve performance, and support organizational goals.

Learning Objectives:

By the end of this webinar, participants will be able to:
• Identify the most critical operational and performance reports to run on a regular basis
• Understand how to interpret key report data to support informed decision-making
• Apply reporting best practices to improve efficiency, accountability, and outcomes

Who Should Attend:

• Healthcare administrators and executives
• Operations and Billing Department Managers
• Clinical leaders and supervisors
• Finance, compliance, and quality assurance professionals

Course Access and Expiration

You have 30 days to complete a course from the day you first access the content. After 30 days your access will expire. 

Should you have questions, please contact us at education@kzanow.com

All cancellations and transfer requests will adhere to the KZA Cancellation and Refund Policy.

Please email at education@kzanow.com to submit your transfer or cancellation request after reviewing the policy above.

Need to register multiple attendees? Click HERE for information. If you have any questions or need additional assistance, email education@kzanow.com or call 312-642-8310.

Thank you!

KZA